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  • Writer's pictureStephen Eiting

Help Desk as an Entry Level IT Job


The information technology (IT) field is growing rapidly and offers many opportunities for those who are interested in pursuing a career in this exciting and ever-changing industry. One area of IT that is particularly in demand is managed services, which refers to the provision of IT services by a third-party provider. This type of service is typically used by businesses that do not have the internal resources to manage their own IT infrastructure. The help desk is another important area of IT that is responsible for providing technical support to users. This can be a rewarding career for those who enjoy helping others solve problems and troubleshoot issues. Job satisfaction is an important factor to consider when choosing a career. IT offers a variety of roles that can fit a variety of interests and skillsets. With the right job, IT can be a very rewarding and fulfilling career.


In today's job market, it's more important than ever to have a clear career path and goal in mind. Whether you're just starting out in your career or you're looking to take the next step in your professional development, it's important to have a plan for how you'll achieve your desired level of success. One way to set yourself up for success is to seek out job-specific certifications that can help you stand out from the competition. In the IT field, for example, certifications from companies like CompTIA, Microsoft, and Cisco can show potential employers that you have the skills and knowledge necessary to excel in a help desk or support role. Additionally, pursuing certifications can also help you to develop new skills and knowledge that can make you more valuable to your current employer. If you're looking to move up in your career, pursuing certifications can show that you're committed to your professional development and growth. Investing in your career growth is an important step to take if you want to achieve success in your field. With the right certifications and a commitment to your development, you can set yourself up for a bright future.


In summary, the help desk is a great way to start an IT career. Certifications can help advance your career, but they are not necessary to get started. With the experience on a help desk, you can learn the basics of IT and get started on your career path.

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